Shipping & Delivery
When you order online with mySleep, we do everything we can to ensure the fastest possible delivery to your location.
We offer Standard and Express Shipping Australia wide and shipping costs can be calculated per item or at checkout by entering your postcode into our online shipping calculator.
To ensure the security of your valuable purchase, unless selected otherwise in checkout, all orders will require a signature on receipt. Should a customer select "Signature Not Required" option, no responsibility will be taken by mySleep for lost or missing order replacement.
For fastest possible delivery, most orders will be shipped the same day if received by 10am excluding weekends and public holidays.
Standard shipping expected delivery times range between 2-3 days in most cases and will be dispatched using either eParcel orSendle, Australia's first 100% carbon neutral shipping service.
Express Shipping will be dispatched via eParcel for next day delivery to metropolitan areas, but up to 2 days for regional deliveries.
FREE Standard Shipping is available for orders $99 and over*
(*Excludes TAS WA & NT)
Selecting a PO Box delivery location will restrict carrier options offered at checkout.